STOPLOSINGPATIENTSBEFORE THEY EVER BOOK.
Every missed call, unanswered WhatsApp message and forgotten follow-up can be a patient choosing another clinic. Re Mode helps your clinic respond, recover, book and follow up automatically — while your team stays in control.
Built for modern UAE clinics.
Re Mode · Live sequence
Incoming call
+971 50 123 4567
YOUR CLINIC DOESN’T ONLY LOSE PATIENTS AT THE FRONT DESK.IT LOSES THEM IN THE GAPS.
- 01
MISSED CALLS
A patient calls. Nobody answers. They call the next clinic.
- 02
UNANSWERED MESSAGES
Patients expect quick answers on WhatsApp. Every delay increases the chance they disappear.
- 03
MANUAL FOLLOW-UP
Reception gets busy. Reminders, callbacks and follow-ups get forgotten.
- 04
NO VISIBILITY
Most clinics cannot clearly see how many opportunities were missed, recovered or converted.
ONE SYSTEM BETWEEN PATIENT INTERESTAND A BOOKED APPOINTMENT.
Re Mode connects your clinic’s communication channels, appointment systems and reception workflow so patient enquiries are handled consistently — even when your team is busy.
- Phone
- WhatsApp
- Re Mode
- Calendar
- CRM
- Reception
Works with your existing tools
FIVE WORKFLOWS THAT KEEP PATIENTS MOVING FORWARD.
Every patient gets a response.
- Answers common clinic questions
- Understands Arabic and English
- Checks doctor availability
- Books appointments
- Cancels appointments
- Reschedules appointments
- Escalates to reception when required
Clinic WhatsApp
online · replies instantly
A missed call doesn't have to become a lost patient.
Re Mode connects to the clinic’s PBX system. When an eligible call is missed, busy or unanswered, the caller can automatically receive a WhatsApp follow-up.
Recovery sequence
Demo Data- Incoming call missed
- Recovery WhatsApp sent
- Patient replies
- Appointment booked
Connected through our automation layer. PBX compatibility is confirmed during onboarding.
From conversation to calendar.
- Booking
- Cancellation
- Rescheduling
- Doctor schedules
- Calendar availability
- Appointment tracking
Booking pipeline
Demo Data- 01
Patient request
“Tomorrow at 11 AM”
- 02
Doctor identified
Dr. Abdulla · Orthodontics
- 03
Availability checked
3 open slots
- 04
Confirmation
Patient confirms
- 05
Calendar event created
11:00 – 11:30
- 06
CRM updated
Status: Booked
The conversation doesn't stop after booking.
Re Mode keeps communication moving — confirmations, reminders and feedback requests — without reception manually chasing every patient.
BOOKED
Confirmation sent
24H REMINDER
WhatsApp reminder
1H REMINDER
Final nudge
APPOINTMENT
Patient attends
FEEDBACK REQUEST
Experience follow-up
Automation when it helps. Humans when they matter.
Re Mode should never pretend to replace clinical judgement or human reception. Sensitive, complicated or unusual requests can be handed to reception with full context.
Handoff card
Handoff required
Reception receives
- Patient
- Ahmed Ali
- Phone
- +971 50 xxx xxxx
- Reason
- Treatment question
- Summary
- Asked about post-op care after extraction
- Appointment
- Tue · 11:00 AM · Dr. Hakim
DON’T TAKE OUR WORD FOR IT.TRY IT.
Re Mode live demo
See how a missed patient enquiry becomes a booked appointment.
Scenario: WhatsApp Assistant
Want to see it using a real clinic scenario?Book a Live Demo
SEE WHAT YOUR SYSTEM IS DOING.
Every Re Mode clinic gets visibility into patient communication, appointments, recovery and performance. Click through the panel below — it’s a live sample of the interface.
Meydan Dental Clinic
Overview
Demo DataPatient Conversations
0
Appointments Booked
0
Missed Calls
0
Recovered Appointments
0
Recovery Rate
0.0%
Reception Handoffs
0
Appointments over time
Patient source
- WhatsApp48%
- Missed Call24%
- Website18%
- Instagram10%
Missed calls vs recovered
Recent activity
- 12:42Missed call detected
- 12:43Recovery WhatsApp sent
- 12:46Patient responded
- 12:48Appointment booked
Estimated opportunities recovered: 19 appointments · sample period
KNOW WHERE YOUR PATIENTS ARE DISAPPEARING.
Re Mode doesn’t only automate communication. It gives your clinic visibility into the opportunities that would normally disappear unnoticed.
Monthly report · sample clinic
Demo DataMissed Calls
0
Recovery Messages Sent
0
Patients Replied
0
Appointments Recovered
0
Unconverted Opportunities
0
Appointment enquiries
- Booked126
- Cancelled11
- No-show9
- Follow-up required17
Figures shown are sample data for demonstration, not a performance claim.
See Your Clinic’s LeakageWE WORK AROUND YOUR CLINIC.NOT THE OTHER WAY AROUND.
- 01
CONNECT
We connect Re Mode to the systems your clinic already uses.
- 02
CONFIGURE
We configure doctors, schedules, FAQs, appointment rules and patient journeys.
- 03
TEST
Every workflow is tested using real clinic scenarios before launch.
- 04
GO LIVE
Re Mode begins handling the approved patient workflows while your team monitors everything from the dashboard.
WORKS WITH THE TOOLS YOUR CLINIC ALREADY USES.
- ManyChat
- GoHighLevel
- Yeastar
- Google Calendar
- Google Sheets
- Gmail
- n8n
- ManyChat
- GoHighLevel
- Yeastar
- Google Calendar
- Google Sheets
- Gmail
- n8n
Integration availability depends on the tools in use and is confirmed during onboarding. Already using something else? Ask us about connecting it.
BUILT AROUND HOW CLINICS ACTUALLY OPERATE.
Dental
- Appointment scheduling
- General dentistry
- Orthodontics
Aesthetic
- Consultation enquiries
- Treatment enquiries
- Follow-up
Dermatology
- Appointment requests
- FAQ handling
- Reception escalation
Medical Centres
- Multiple doctors
- Multiple specialties
- Higher enquiry volume
PATIENT COMMUNICATION DESERVES MORE THAN A GENERIC CHATBOT.
MINIMUM DATA
The assistant is configured to request only information required for the approved patient workflow.
ACCESS CONTROL
Clinic access is restricted according to the user's role.
HUMAN HANDOFF
Sensitive, medical or unusual requests can be escalated instead of guessed.
CONTROLLED INTEGRATIONS
Connections and credentials are managed through secured integration systems rather than exposed to patients.
DATA SEPARATION
Each clinic operates within its own client environment.
Specific data processing and retention requirements are agreed during onboarding.
THE SAME CLINIC. A DIFFERENT PATIENT EXPERIENCE.
Before Re Mode
- Missed calls
- Slow WhatsApp replies
- Manual booking
- Manual reminders
- Lost follow-ups
- No clear reporting
- Reception overloaded
After Re Mode
- Missed-call recovery
- Immediate patient response
- Automated booking
- Automated reminders
- Structured handoffs
- Performance visibility
- Reception focuses on patients who need them
WE’RE NOT SELLING YOU ANOTHER CHATBOT.
Re Mode is built around the entire patient communication journey — not a single message window.
The phone call that wasn't answered
Missed, busy or after hours
The WhatsApp conversation
Answered in seconds, in Arabic or English
The appointment
Checked against real doctor availability
The reminder
24 hours and 1 hour before
The feedback
Collected after the visit
The report your clinic sees
At the end of the month
HOW MANY PATIENTS DID YOUR CLINICLOSE THIS MONTH WITHOUT KNOWING?
Let’s look at your current patient journey, identify the gaps, and show you what Re Mode could automate.
QUESTIONS CLINIC OWNERS ASK US.
LET’S MAP YOUR CLINIC’S PATIENT JOURNEY.
Tell us how your clinic handles calls, WhatsApp and bookings today. We’ll show you exactly where opportunities are leaking — and what Re Mode would automate.